ZENXTECH LIMITED RETURN POLICY
We strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we are here to assist you with our return process.
Return Eligibility
To be eligible for a return, your item must meet the following conditions:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
Return Window
You have 14 days from the date of receipt to request a return for your order.
Refund Process
Once we receive your returned item and verify its condition, we will process your refund. Please allow 5 to 10 business days for the refund to be credited back to your original payment method.
How to Initiate a Return
To start the return process, please contact our customer support team. Please send an email to ljn1085976027@outlook.com to obtain the return shipping address and further instructions regarding your return request.
If you have any questions or require further assistance, please do not hesitate to reach out to us via the email address provided above.